here at the beach and back, i stand behind the quality of my jewelry. if at any time you are not satisfied, i will do my best to make it right. due to the nature of freshwater pearls and other natural materials used, all jewelry containing these materials are completely unique and one of a kind. specific coloring and/or sizing of materials such as pearls, mother of pearl, abalone shell, and other natural and semi-precious materials used cannot be guaranteed.
returns are accepted within 30 days of purchase for any item with a manufacturer defect. customer must email email@example.com to receive a returns authorization number in order to process a return or exchange. shipping costs are non-refundable.
if you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. I cannot guarantee receipt of your item without that tracking information.
damages caused by failure to follow care instructions, accident, misuse, modification, attempted repair, and ordinary wear and tear are not eligible for exchange or return.
please contact us at firstname.lastname@example.org for any questions or issues regarding your purchase.